Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

Work is bad enough without having to deal with the inevitable encounters with negative people who sap your energy and block productivity. Research from Michigan State University shows that ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Fawning is an “extreme form of people-pleasing” that some people do when they have trouble pushing back on their colleagues, psychologist Adjoa Osei says. It often means “disregarding your own limits, ...

Difficult people come in many forms, from constant complainers to those who always seem to create tension. The challenge is handling them without losing your own energy. These approaches help you ...

We all have people with whom we struggle, problematic people who seem to drain us of our energies, rub us the wrong way, poke, provoke, frustrate or trigger us. What’s really happening when we find ...